Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-olmito-texas.primarycareaid.com (hereafter referred to as “Olmito Texas Home Care Services,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://home-care-services-for-seniors-olmito-texas.primarycareaid.com.
Any mobile applications or software provided by us.
Online services and products offered through our platform.
Interactions between our users and our team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using our applications and services as an authorized user.
Visiting our websites and navigating through linked pages.
Subscribing to newsletters, receiving emails, or engaging with communication from us via phone or SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and profile preferences.
Payment Information: Data necessary for processing payments, like credit card numbers, billing addresses, and payment history.
Financial Information: Records of transactions, bank account details (if shared), and financial records related to our services.
Purchase Information: Details about products or services purchased from us, including quantities, dates, and purchase amounts.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data collected through mobile apps.
Location Data: Geographic coordinates and other location-based information provided when using our services on a mobile device.
Feedback: Comments, reviews, and responses you share with our team to improve our products and services.
Social Media Information: Personal data obtained from social media platforms when you choose to connect your accounts for seamless experiences.
Product Information: Details about the products or services that interest you, including preferences and customization choices.

We gather this data through various methods: user input forms, account settings, browsing activities, server logs, cookies, and third-party data providers.

Cookies

Olmito Texas Home Care Services uses cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your browser that help us recognize you when you visit our website:

Strictly Necessary Cookies: These ensure basic functions, like secure login and navigation through our site.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Enable us to analyze user behavior on our website for improving functionality and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data as long as necessary for the purposes described in this policy or required by applicable laws. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict security standards.
Access Control: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal data from children in that age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The ability to request corrections if your personal data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The ability to obtain and transfer a copy of your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
Filing Appeals/Complaints: You have the right to raise concerns or lodge complaints with a supervisory authority if you believe your privacy rights are infringed upon.

To exercise these rights, please contact our Data Privacy Team at privacy@home-care-services-for-seniors-olmito-texas.primarycareaid.com or write to us at the following address: [Provide Legal Address].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or other concerns, please reach out to us:

Email: privacy@home-care-services-for-seniors-olmito-texas.primarycareaid.com
Postal Mail: Olmito Texas Home Care Services, [Provide Legal Address]